Return & Refund

Your purchase is eligible for return or replacement only if it meets the following conditions:

-If an incorrect product was delivered to you, i.e. the product does not match the item description mentioned on the website or wrong product is delivered.
-If the product you receive has a genuine quality or manufacturing defect.

Before you exchange a product, please take a moment to understand how our products are made. All our products are handcrafted by traditional craft persons in rural India, resulting in unique products that are slightly different from each other. If your purchase meets our return criteria as stated above, please email us at hindustanisaudagar@gmail.com within 72 hours of delivery with the following information: – Order number –

Specify the reason for the return, and in case of defective or incorrect product, please send us an image of the item at hindustanisaudagar@gmail.com

You will get a confirmation email with the shipping guidelines once the return request is approved

Are there any charges for return?
There are no charges for return Original shipping charges are non-refundable You are responsible for the charges of the return shipping Under certain circumstances, if we are unable to provide you with replacement against your ordered product, then we will notify you, and thereafter will process your refund within 7-10 business days via net banking. You will have to share your bank details at the time of return request.

About Refund & Timelines:
Refund shall be made via netbanking only. Once, we receive the refund request, we shall process the refund within 7 business days.